Refund policy

At Neo Body Labs, we are confident that our professional templates and digital products will significantly enhance your fitness and nutrition business. We want you to feel completely secure in your purchase.

We stand behind the quality of our professional digital templates. Every purchase from Neo Body Labs is backed by our unconditional 30-Day Money-Back Guarantee.

You have 30 days from your purchase date to evaluate our product risk-free. If, for any reason, you are not satisfied, we will issue a full refund.

How to Request a Refund

To start the process, simply email us:

  • Email: info@neobodylabs.com

  • Include: Your Order Number and the product name.

Since our products are digital, no physical returns are required.

Exceptions

  • Custom Services: Fees for custom development or consultation services are non-refundable once work has commenced.

  • Gift Cards: Gift card purchases are final and non-refundable.

Processing Refunds

Once your refund request is approved, we will process the full refund back to your original payment method. Please allow 5-10 business days for your bank or credit card company to complete the transaction.